Branch Addresses and Information
Some of our branches are located in government buildings and require security screening if you are not employed there. Shady Grove is open to the general public, and with CU Service Centers, you can visit over 1,900 branches in the Metro area.
Forrestal Branch in Washington, DC
EFCU White Flint Branch in Rockville, MD (Cashless Branch)
EFCU Shady Grove Branch in Rockville, MD
EFCU Germantown Branch in Germantown, MD (Cashless Branch)
eBranch Online Banking: Your Internet Branch
Member Service Call Center
CU Service Centers Nationwide
What is a Cashless Branch?
Find CU Service Centers when you need, from your Android or iPhone phone. Click the banner to download the app.
Expanded Branch Access With CU Service Centers Nationwide
CU Service Centers are located in and around the DC and Baltimore Metro areas and throughout the nation.
To find one near where you work or live, please log on to www.cuservicecenter.com or call 1-888-CU-SWIRL (287-9475). AT a CU Service Center you can:
- Make a deposit to your EFCU account
- Make withdrawals
- Transfer funds between accounts
- Cash a check
- Make loan payments, and more.
You will need 3 things to access your account at the CU Service Center:
1. The name of our Credit Union (Energy FCU)
2. Your Account Number at Energy FCU
3. A Valid U.S./State Government issued picture identification with signature.
CU Service Centers or Shared Branches have their own transaction slips. To see an example of what it may look like, please click here.
| Forrestal Branch | |
| ATMs | ATM #1 - Main Lobby ATM #2 - Lower Lobby, Main Building |
| Cash Dispenser | CD #1 - Cafeteria Building outside EFCU Branch Rm 2E-002 |
| Hours | 8:30 a.m. - 3:00 p.m. M - F Note: the 4th Thursday of every month the branch will open at 9:30 am |
| Address | The U.S. Department of Energy 1000 Independence Avenue, SW Room 2E-002 Washington, DC 20585 |


Note: All members can enter the Forrestal Branch in the DOE Building via the West Entrance, as long as they can provide valid identification and are US citizens. Members will have to go through a routine screening at the security check point, and will then be permitted access to the Credit Union office located at the top of the escalator near the cafeteria.
| Germantown Branch | |
| ATM | E-Wing Cafeteria Entrance |
| ATM (No deposits) New | North Lobby, Alcove |
| Hours |
Monday thru Friday: |
| Address | The U.S. Department of Energy 19901 Germantown Rd. Germantown, MD 20874 E-Wing, Cafeteria Entrance |

Note: All members can enter the Germantown Branch in the DOE Building, as long as they can provide valid identification along with an EFCU ATM, Visa, or Visa Debit card. Members will have to go through a routine search at the main gate (which is around the North Entrance), and will then be permitted access to the Credit Union office located near the newly renovated cafeteria (East Entrance).
| Shady Grove Branch/Administrative Center | |
| ATM | 24 Hour Access in Lobby |
| Hours | Monday and Friday 9:00 a.m. - 6:00 p.m. Tuesday thru Thursday 9:00 a.m. - 3:00 p.m. Saturday 9:00 a.m. - 1:00 p.m Note: the second Thursday of the month the branch will open at 9:30 a.m. |
| Address | 5 Choke Cherry Road Suite 110 Rockville, MD 20850-4021 |

| White Flint Branch | |
| ATMs | ATM #1 - OWFN, New Reg Cafe Corridor ATM #2 - TWFN, TWFN Cafe |
| Hours | Monday thru Friday: 9:30 - 1:30 pm OPEN 1:30 - 2:00 pm CLOSED for employee lunch 2:00 - 3:00 pm OPEN |
| Address | U.S. Nuclear Regulatory Commission Two White Flint North, Plaza Level 11545 Rockville Pike Rockville, MD 20852 |

Note: Valid ID and membership confirmation will be required to enter the branch, and parking is not allowed in the building.
Member Service Call Center
Available Monday through Friday from 8:00 a.m. - 4:00 p.m.
301-670-1300 press 3
800-223-2177 press 3
301-670-1337 Fax
call2@energyfcu.org
PLEASE NOTE: This is not a secure email system, please do not include any confidential financial numbers, such as account or social security number in your email.























