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With the PowerLine telephone transaction service, you have access
to your accounts 24 hours a day, 7 days a week from any touch-tone telephone.
PowerLine is a free service, allowing you to do all of the following:
- Check the balances on your accounts.
- Transfer funds between your accounts.
- Request a withdrawal from an account.
- Receive year-to-date information, including dividends and interest.
- Get a history of your accounts, including last deposits, withdrawals
and transactions.
- Find out which checks have cleared from your checking account.
- Place a Stop Payment on checks (followed up by a written confirmation
of this stop payment)
- Receive current rate information.
- New Service: Transfer funds between different account holders (See
282#)
1. Call POWERLINE
Local 301-670-1333
Toll Free 800-223-2177
2. Enter your account number followed by #
3. Enter your PIN number followed by #. You must receive a temporary PIN
from a Member Service Representative (in the branch, or call 800-223-2177,
option 3, to speak with an MSR). For your first call, you will need to
enter transaction code 746# to change your temporary PIN.
4. Enter your transaction code followed by # or press 99# for the menu.
| Main Share (savings) |
|
0 |
| Sub-share |
|
1, 2, etc. |
| Checking (share draft) |
|
9 |
| IRA |
|
8 |
| Money Market |
|
6 |
| Term Certificate |
|
(4 digit #) |
| Loan |
|
(1 or 2 digit #) |
Refer to your statement for loan and certificate suffixes.
PDF
of Powerline Transaction Codes
| #1 |
Financial Transactions |
| |
79 |
# |
Savings Withdrawal |
| |
39 |
# |
Checking Withdrawal |
| |
52 |
# |
Loan Advance |
| |
282 |
# |
Cross Account Transfer (Member must sign-up to activate
this service) |
| |
785 |
# |
Savings/Checking to Loan Transfer |
| |
787 |
# |
Suffix to suffix transfer |
| |
587 |
# |
Loan to saving/checking transfer |
| |
| #2 |
Inquiry Transactions |
| |
74 |
# |
Savings inquiry |
| |
34 |
# |
Checking inquiry |
| |
54 |
# |
Loan Inquiry |
| |
24 |
# |
Certificate inquiry |
| |
77 |
# |
Share rates |
| |
57 |
# |
Loan rates |
| |
27 |
# |
Certificate rates |
| |
| #3 |
Year-to-Date Information |
| |
933 |
# |
Year-to-date dividends |
| |
934 |
# |
Year-to-date interest paid |
| |
793 |
# |
Prior year- to-date dividend |
| |
794 |
# |
Prior year- to-date interest |
| |
| #4 |
History |
| |
533 |
# |
Last check deposit |
| |
573 |
# |
Last savings deposit |
| |
534 |
# |
Last check inquiry |
| |
579 |
# |
Last saving withdrawal |
| |
523 |
# |
Last ACH deposit |
| |
539 |
# |
Last check withdrawal |
| |
572 |
# |
Last payroll amount |
| |
532 |
# |
Last dividend amount |
| |
284 |
# |
ATM transaction inquiry |
| |
58 |
# |
Last transaction |
| |
| #5 |
Checking Inquiry |
| |
334 |
# |
Checking deposit inquiry |
| |
364 |
# |
Check number inquiry |
| |
533 |
# |
Last check deposit |
| |
534 |
# |
Last check inquiry |
| |
774 |
# |
Stop payment inquiry |
| |
377 |
# |
Stop payment on a check |
| |
| #6 |
Other |
| |
734 |
# |
Regulation D inquiry |
| |
576 |
# |
Loan payoff inquiries |
| |
252 |
# |
Calculate loan amortization |
| |
527 |
# |
Loan application status |
| |
726 |
# |
Re-enter account number |
| |
746 |
# |
Change authorization code |
| |
328 |
# |
Current date |
| |
846 |
# |
Current time |
| |
767 |
# |
Call transferred to operator |
| |
658 |
# |
Request marketing Information |
| |
297 |
# |
To place withdrawal restriction on account |
| |
* * |
# |
Repeat last statement |
| |
* # |
# |
End call/cancel |
- You can make multiple transactions or inquiries on the same call.
- Press the pound (#) key after each transaction code.
- When you enter dollar amounts, use the asterisk (*) as the decimal
point.
- To verify an entry, enter 9# for yes and 6# for no.
- If you make an incorrect entry, you may cancel at any point by entering
*#.
- Press * # at the end of a transaction to end your call.
- At the end of your call, you will receive a call number. We recommend
you record this number. Your call number is not necessary to research
a transaction but it will speed up the process.
- The number of transfers that are allowed for your share savings and
money market accounts are governed by Federal Regulation D. The number
of Reg. D transfers is subject to change.
- All withdrawals are by check mailed to the address on your account.
Before you make a withdrawal, make sure we have your current address.
Federally Insured
by NCUA |
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